Terms & Conditions — Full Terms of Use for plinko game

1 Introduction & Applicability

These terms and conditions apply to the use of the plinko game platform and all its services. plinko game is an online gaming platform providing entertainment gaming services for players in Bangladesh. These terms and conditions are governed in accordance with the applicable laws of Bangladesh.

Plinko game reserves the right to update these terms and conditions at any time. Notice of any changes will be posted on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

• These terms apply to all registered and unregistered users.
• The English version is legally valid and final.
• In any dispute, the decision of plinko game is final.

2 Account Registration & Eligibility

The following requirements must be met to open an account on plinko game. We want every player to enjoy gaming in a safe and responsible way.

• Age: You must be at least 18 years of age. ID verification may be required to confirm your age.
• One Account Policy: Each person may hold only one account. Creating multiple accounts using the same IP address, device, or payment method is strictly prohibited.
• Accurate Information: You must provide your correct name, phone number, and address at registration. Providing false information will result in account termination and your balance may be forfeited.
• KYC Verification: A copy of your national ID card or passport must be submitted before making a withdrawal.
• Password Security: Use a strong password and never share it with anyone. You are responsible for any unauthorized use of your account.

3 Deposit, Withdrawal & Payment Policy

All financial transactions on plinko game are handled through a secure and transparent process. We support the most popular mobile banking services in Bangladesh.

• Accepted Methods: bKash, Nagad, Rocket, and USDT. Payments from third-party accounts are not accepted.
• Minimum Deposit: BDT 500 (five hundred). Minimum withdrawal: BDT 1,000 (one thousand).
• Processing Time: Deposits are typically confirmed within 5 minutes. Withdrawals are processed within 15 minutes to a maximum of 24 hours.
• Wagering Requirement: A specified wagering requirement must be fulfilled before bonus balance can be withdrawn.
• Refund Policy: Funds spent in games are non-refundable. If a transaction is disrupted due to a technical error, please contact support.
• Anti-Money Laundering: plinko game complies with international AML policies. Any suspicious transactions will be investigated.

4 Bonus & Promotion Terms

Plinko game regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that you should review before use.

• Welcome Bonus: A 100% bonus is available on your first deposit. A 20x wagering requirement must be met to withdraw it.
• Cashback Bonus: Weekly cashback typically carries a 5x wagering requirement.
• Referral Bonus: The referrer receives a bonus when their referred friend makes their first deposit. Terms apply and are published separately.
• Bonus Validity: Each bonus must be used within a specified time frame. Any unused bonus will be cancelled upon expiry.
• Bonus Abuse: Any attempt to claim bonuses through multiple accounts, bots, or any other fraudulent means will result in the forfeiture of all bonuses and winnings.
• Maximum Bet Limit: Bets placed using bonus balance may not exceed a certain limit — typically BDT 500 per round.

5 Gaming Rules & Prohibited Activities

Plinko game is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited and will result in permanent account closure upon detection.

• Using automated betting software, bots, or scripts.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other players in an attempt to influence game outcomes.
• Opening an account using a false identity or someone else's details.
• Attempting to hack or breach the platform's systems.
• Harassing, abusing, or threatening other players.
• Using plinko game for money laundering or any other illegal financial activity.

Plinko game uses internationally certified RNG (Random Number Generator) across all games. This ensures that every game outcome is completely random and cannot be manipulated by any party.

6 Privacy & Data Protection

Plinko game takes the protection of your personal information extremely seriously. Our full privacy policy is published separately.

• Your personal information is never sold or shared with third parties.
• All data is protected with 256-bit SSL encryption.
• Documents collected for KYC verification are stored securely.
• Information may be disclosed to authorities when required by law.
• You may request the deletion of your data at any time.

7 Responsible Gaming Policy

Plinko game believes gaming should be a source of fun, not financial stress. We place responsible gaming at the top of our priorities.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Time Controls: You can enable automatic logout after a set period of time.
• Self-Exclusion: You have the option to temporarily or permanently exclude yourself from the platform.
• Reality Check: Pop-up notifications will appear at regular intervals showing how long you have been playing.
• If you suspect problem gaming, contact our support team — we're here to help.

8 Account Suspension & Closure

Plinko game reserves the right to suspend or close accounts without prior notice in the following circumstances.

• For violation of the Terms & Conditions.
• If fraudulent activity is detected.
• If you register using false information.
• Operating multiple accounts.
• Involvement in unlawful financial activity.
• Accounts that remain inactive for an extended period (12 months+) may be declared dormant.

You may also request account closure at any time. You will be given the opportunity to withdraw your verified balance before the account is closed; however, any bonus balance will be forfeited.

9 Limitation of Liability

Plinko game is not liable in the following circumstances.

• A game interrupted mid-session due to loss of internet connection.
• Losses resulting from technical issues with your device or browser.
• Unauthorized third-party access to your account (keeping your password secure is your responsibility).
• If service is disrupted due to a natural disaster or unforeseen circumstances.

However, if a server-side technical error affects the game outcome, plinko game will provide compensation after a thorough investigation.

10 Dispute Resolution & Contact

If you encounter any issue on plinko game, please contact our customer support first. Most issues are resolved quickly.

• Step One: Reach out to our support team via live chat or email.
• Step Two: If the issue is not resolved within 48 hours, please fill out the dispute resolution form.
• Step Three: Our dispute resolution committee will issue a decision within 7 business days.
• The final decision is legally binding and must be accepted by both parties.

Contact Address: [email protected] — Our support team is available 24/7 to assist you in Bangla.